Web Services Dependencies

The power of the Actional SOA governance solution is its ability to automatically discover and take control over all Web services dependencies on the network. Actional automated SOA governance software is designed to give IT teams a real-time view into the actual path taken by business transactions and business processes within a service-oriented architecture. This ability to dynamically map transactions and processes to the actual infrastructure allows teams to measure availability and reliability and service level agreements (SLA) relevant to actual business transactions, triage problems more rapidly, and accurately manage services and applications based on process, not just a series of independent services with rules applied in a point-by-point fashion.

A Truly Automated Governance Solution

  • Discovery of Web services dependencies
  • "Rogue-services" discovery and elimination
  • Policy-driven security
  • Root-cause analysis
  • Business-policy enforcement

With Actional, no a-priori knowledge of services, their location, or implementation is required in order for discovery and other aspects of governance to occur.

End-to-End Visibility: Transactions, Web Services, App Servers, Databases

Actional SOA web services technology provides visibility from transaction origination, through SOA-enabled services, through web and application servers, and into applications, databases and legacy systems. This visibility is represented in an intuitive graphical layout with drill-down functionality that is granular enough to distinguish within a cluster exactly what machine and application instance a particular unique transaction went through. So, the infrastructure view that your IT people are familiar with is tied into business process metrics and data that your line-of-business managers will understand intuitively. Through this dashboard, all stakeholders get the information they need to answer critical questions about SOA performance:

Business

  • How is my business doing?
  • Are customer experiencing problems?
  • Am I keeping up with demand?
  • Am I meeting my commitments?

Process

  • What really occurs in ordering?
  • How many items are in production?
  • How long from order to delivery?
  • Why has purchasing stalled?

Infrastructure

  • Which services are where?
  • Who uses what services?
  • Where are the bottlenecks?
  • What's the impact of change?

Learn How to Govern Web Services Dependencies

Don't be held hostage to Web services dependencies. Learn about SOA governance. Download the free white paper, "Business Process Visibility," now.

Note: The items in BOLD are required fields. You must supply a valid email address to complete the registration.


First Name
Last Name
Company
Title
Job Category
Industry
Email
Telephone
Address 1
Address 2
City
Country
State/Prov
Postal Code

Interdependent Systems and Processes: Actional Cuts through the Confusion

Even in cases where the organization has lots of infrastructure shared across multiple business processes, Actional automated SOA governance software makes it possible to understand the underlying interdependencies that support a particular business process. For instance, a customer information system might support 5, 10, 20 or 30 business processes.

Zero in on Individual Processes

Actional Looking Glass allows you to look at each individual business process separate from the others so you understand how the business process ties into the IT infrastructure. Actional accomplishes this feat by observing real business transactions, not synthetic transactions.

Web service dependencies

This view has isolated a single business process from other Web services dependencies (and the exact infrastructure that supports IT).

Automated Business-Process Discovery

In previous releases, Actional introduced groundbreaking technology that provided the ability to:

  • Automatically discover individual transaction paths
  • Automatically discover interdependencies around services and applications

Actional expands on that technology now to make it possible to Automatically discover the business processes themselves. The result is that each process can be viewed through the business perspective — or the IT perspective: but the two views are directly connected.

Business owners can choose to be concerned only about their dashboards and metrics that drill down into their line of business. IT staff, on the other hand, may be more concerned about IT-level metrics under their direct control. No matter.

Bottom Line

In summary, individual users, depending on their roles within the organization, can employ the software according to their own unique needs: business users can start with their business metrics then drill down to the business-process level to see the IT infrastructure supporting it — or the reverse, in the case of IT staff.

For More Information

Find out more about how to manage Web services dependencies: download and view the free webinar, Next Generation SOA Management: Introducing Business Process Visibility for SOA