The world’s largest hotel company by number of rooms, InterContinental Hotels Group (IHG), manages, leases, or franchises, through various subsidiaries, almost 4,000 hotels with more than 585,000 guest rooms in nearly 100 countries and territories around the world. The group's portfolio includes InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels & Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel Indigo®.

IHG is using Actional for SOA management throughout the service lifecycle to ensure reliable customer service on Web sites that handle more than 1,000 transactions per second.
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Partners HealthCare, founded in 1994 and based in Boston, Massachusetts, is an integrated health care delivery system founded by Massachusetts General Hospital and Brigham and Women's Hospital. Partners includes its founding academic medical centers, primary care and specialty physicians, community and specialty hospitals, health centers and home care. Partners is also one of the nation's premier biomedical research organizations and is a major teaching affiliate of Harvard Medical School.

"In the healthcare industry, mission criticality takes on a special meaning, requiring extremely high levels of availability, performance, security, data privacy, data integrity and accountability. We are using Actional to provide end-to-end security, message integrity and high performance for our B2B communication." Steve Flammini, CTO, Partners Healthcare.
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Cablevision Systems Corporation is one of the nation's leading entertainment and telecommunications companies. Its cable television operations serve more than 3 million households in the New York metropolitan area. The company's advanced telecommunications offerings include digital television, high-speed Internet, digital voice-over-cable, and integrated business communications services.

Credit Suisse is a world-leading financial services company, advising clients in all aspects of finance, around the world, around the clock. Credit Suisse is divided into three segments: investment banking, private banking, and asset management. The company has offices in some 50 countries and offers retail banking in Switzerland.

With more than 5 million subscribers in the U.S. and Canada, OnStar, a wholly-owned subsidiary of General Motors, is the leading provider of in-vehicle safety, security and communication services. OnStar offers 24-hour access to expertly trained, caring advisors; a connection to emergency assistance; and access to OnStar Hands-Free Calling.

The California ISO is a not-for-profit public benefit corporation charged with managing the flow of electricity along California's open-market wholesale power grid. The ISO mission is to safeguard the reliable delivery of electricity and ensure equal access to 25,000 circuit miles of the "electron highway." As impartial operator of the wholesale power grid in the state, the California ISO conducts a portion of the bulk power markets. These markets are used to allocate space on transmission lines, maintain operating reserves, and match supply with demand.

The Danish Immigration Service, which is a directorate within the Danish government's Ministry of Integration, Refugee and Immigration Affairs, administrates the Danish Aliens Act, handling applications for asylum, family reunification, visas, work permits, etc.

The FTC works to ensure that the United States' markets are vigorous, efficient, and free of restrictions that harm consumers. To ensure the smooth operation of the free market system, the FTC enforces federal consumer protection laws that prevent fraud, deception, and unfair business practices. In June 2003, the FTC launched the National Do Not Call Registry, one of the most widely recognized federal government programs. Since its inception, consumers have registered more than 58 million telephone numbers - and over 92 percent of these consumers report getting fewer telemarketing calls.

The Hong Kong government has launched aggressive e-government initiatives that exploit information and communications technology to add value to Hong Kong's public services. Over the past few years, they have implemented an e-government infrastructure that provides easily accessible and user-friendly e-government services and integrates with a large number of Government bureaus and departments to deliver one-stop services.

Verizon is a leading global communications provider, delivering innovative, cost-effective, advanced communications connectivity to businesses, governments and consumers. With the industry's most expansive global IP backbone, based on the number of company-owned points of presence, and wholly-owned data networks, Verizon develops the converged communications products and services that are the foundation for commerce and communications in today's market. For more information, go to www.verizon.com

Great American Insurance Group chose Progress Sonic ESB and Actional SOA management products as a SOA foundation for its Underwriters Desktop Application. In developing Web services to create insurance policies, Great American is using Actional tools for creating and enforcing SOA policy to provide rules and monitoring for what types of policies can be written in different states.

Pfizer Global R&D's work entails handling sensitive, regulated personal health information requiring access control and data encryption. When the organization undertook a strategic initiative to provide access to all its applications through a Web services-based portal, it chose Progress Actional to ensure SOA security and compliance with FDA mandates.

Since its inception in 1982, a singular vision -- "The Network Is The Computer" -- has propelled Sun Microsystems, Inc. (Nasdaq: SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 100 countries and on the World Wide Web at http://www.sun.com.

The Thomson Corporation, with 2003 revenues of $7.6 billion, is a global leader in providing integrated information solutions to business and professional customers. Thomson Prometric (www.prometric.com) is the global leader in technology-enabled testing and assessment services for academic, professional, government, corporate and information technology markets. Thomson Prometric delivers standardized tests for 300 clients, in 26 languages, over the Web or through a global network of testing centers in 134 countries. Based in Baltimore, Md., Thomson Prometric employs 3,000 employees worldwide.

"Actional SOA Command and Control addresses the toughest challenges that we've encountered in the evolution of our SOA, and presents the strongest value proposition on the market." Christopher Crowhurst, vice president and principal architect, Thomson Learning

Thomson Case Study

Actional provides services and solutions to numerous federal agencies and the armed services of the United States government.